Information Technology Technician

Information Technology Technician

Vacant Position 

Effective immediately

Operations Centre, Kentville

Education Entities Non-Union Compensation Framework, Band 5

Salary $54,259-$67,824 annually (pro-rated for term of employment and depending on qualifications and experience)

The Information Technology Technician will report to and work under the direction of the Supervisor of Information Technology.  The Information Technology Technician’s responsibilities will include:

• Support school-based technical systems.
• Install and configure all hardware, software and peripherals to Centre and industry standards.
• Install software upgrades including operating systems and applications.
• Identify and repair hardware, software and network problems.
• Test technical equipment and evaluate against Centre and industry standards.
• Communicate effectively and support school staff concerning operation, network access and technical difficulties.
• Operate independently or as part of a team to solve technical problems.
• Maintain a current knowledge of industry and educational standards.
• Install and troubleshoot various audio-visual equipment including TV Display Panels, Projectors, Smartboards, security cameras, audio systems and public address systems.
• Test & troubleshoot networks & technical equipment for peak performance and evaluate against Centre & industry standards.
• Installation of communications cable, cable terminations & labeling to industry standards and technical specifications. 

Qualifications:

• Successful completion of a Technology Training and Support program from a university, community college or other recognized institution (or equivalent) is required.
• An in-depth understanding of both hardware and software; the ability to analyze, troubleshoot, and maintain various types of computer systems is required.
• A valid Nova Scotia Driver’s License is required.
• Experience in the installation and troubleshooting of operating systems such as Windows, ChromeOS, iOS is required.
• Experience in performing hardware repairs of end user devices, Chromebooks preferred.
• A working knowledge of network systems (ethernet, wireless, Windows) is required.
• Experience in the installation and troubleshooting of projectors, Smartboards, and audio systems will be considered an asset.
• Previous experience providing technical support will be considered an asset, educational setting preferred.
• Industry certifications such as A+, Network+, etc. beneficial.

The successful applicant will possess strong skills in the following areas: flexibility, adaptability, team building, strong oral and written communication skills, well-developed decision-making abilities and creative problem-solving abilities, as well as respect for diversity and confidentiality. Confirmation of your educational qualifications must be included with your application.  

Details regarding the specific responsibilities relating to this position may be obtained by contacting Kevin Bent, Supervisor of Information Technology (902-690-3870).  The successful applicant will be required to provide a Driver’s Abstract, Criminal Record Check and a completed Child Abuse Registry.

At the Annapolis Valley Regional Centre for Education, we are committed to creating an inclusive and accessible environment for all candidates. If you require accommodations during the recruitment process, please let us know. We will work with you to meet your needs.

To request accommodations, please contact Kelsey Ogilvie, Human Resources Manager at kelsey.ogilvie@avrce.ca or (902) 538-4654. All information provided will be kept confidential and used solely to provide an accessible candidate experience.

All applications will be considered in accordance with the Terms and Conditions of Employment for Non-Union Employees Policy: 

• This position is first available to current “Non-Union” employees of the Annapolis Valley Regional Centre for Education.
• Second, this position is available to Employment Equity external candidates.
• Third, if there are no successful candidates from the Employment Equity applicant pool, then other external candidates